“As one of Australia’s largest corporate occupiers of commercial office accommodation, Telstra interacts with a vast number of property industry members, including owners, agents and advisors. We have worked with Quintessential Equity in the capacity as a landlord and found the group to be proactive and collaborative in their approach to Telstra’s needs as a tenant.
Telstra was the sole tenant in a building owned by Quintessential Equity located at 333 Exhibition Street, Melbourne, leasing approximately 6,600 sqm of office space. During the period of Telstra’s occupation of the Exhibition Street property, Quintessential Equity completed a refurbishment to parts of the building while we remained in occupation. They were genuinely interested in working with us and demonstrated outstanding management and caused minimal disruption to our staff.
Quintessential Equity has proven themselves to be a highly effective and engaging landlord which has very much been appreciated by Telstra. We would have no hesitation in recommending Quintessential Equity as landlords and would be pleased to work with them again, should the opportunity arise.”
Emily Dean – Telstra Property, Quintessential Equity tenant
“Quintessential Equity delivered on its promise to provide a full turn-key solution for our space needs, which included a complete fit-out for approx. 75 staff. Throughout the process Quintessential kept us fully informed on the status of the project – they fostered a pro-active and open line of communication and displayed a strong focus on providing a prompt and high level of service. Their dedicated approach and willingness to collaborate allowed our firm to meet critical timelines.”
Phil Jones – Business Development & Engineering Manager, Mouchel Australia, Quintessential Equity tenant
“I have been directly responsible for the management of the Firm’s property arrangements now for a period of almost 25 years and in my professional dealings relating to clients in varying ways for over 30 years and in doing so have had experience with some of both the largest and the smallest, as well as the better and certainly the worst of the providers of commercial office space within NSW. However, pleasingly we have been identified as a preferred tenant by a few of the major office providers having been actively sought out by them as they have opened new premises within our area of interest.
I can also say that we have experienced both the good and regrettably some of the worst that the market can offer. At one time, we operated under a daily sense of fear, simply fearing the catastrophe that would befall the building and therefore, us, next!
It is in light of the above that I comfortably state that Quintessential, through all of the staff that we have had dealings, provides a service that is by a long margin, second to none; from a simple genuine interest in its Tenants through to the thorough attention to detail at all levels in the service they provide, the pride in their properties and the desire to be at the forefront of environmental improvements. Every piece of tenant input is at least responded to, if not acted upon in a very timely manner. You have a genuine sense that nothing is a bother and that you’re genuinely part of a team working to a common purpose. There is simply no fear of any catastrophe that could cause grief.
I am very proud to be associated with Quintessential, as well as, having been given the opportunity to provide this Testimonial.”
Schon Condon – Managing Principal, Condon Associates, Quintessential Equity tenant
“Quintessential’s commitment to customer service, desire to provide a quality office environment and their ability to deliver on what they say they will do gave us the confidence to commit to 87 Marsden Street long term. Quintessential have worked collaboratively with us to enable us to expand our business into additional space in the building by managing a full design and construct to suit our corporate requirements. Quintessential are proactive in their management of the property and offer a high level of service to our business in facilitating our corporate occupancy requirements.”
Grant Zeller – National Corporate Services Manager, Shine Lawyers, Quintessential Equity tenant
“Since Quintessential took over ownership in 2011, we immediately noticed a sharp improvement in our tenant relations and the management of the property. Quintessential offer an impressive and unexpected level of customer service and are proactive in their management and responsive to any requirements we may have.
Quintessential delivered on their promise to upgrade the building services within the timeframes stated while keeping an open line of communication to us throughout the project. On the back of the building upgrades performed by Quintessential and their approach to us as a tenant, we were pleased to provide a long term commitment to the building.
During our new lease negotiations, Quintessential were flexible and understanding in facilitating an excellent outcome for a long term occupancy solution for our business. We have thoroughly enjoyed our time in the building and our dealings with the team at Quintessential.”
David Hatch – CEO NSW/ACT, Australian Institute of Fitness, Quintessential Equity tenant
“Since Quintessential Equity purchased 8 Dunlop Court, Bayswater in early 2012, I have found the team at Quintessential to be an extremely approachable, hands-on and responsive landlord.
Their ability to continue to look at ways to value-add and work collaboratively with the entire Global Veyance Team has been very well received by the Veyance business.
There is never an issue that is too hard to resolve and the entire Veyance team feel very comfortable to approach Quintessential, whether it be a large or small issue.
Their approach to the landlord / tenant relationship is extremely refreshing and one which Veyance is very happy to embrace.”
David Stone – General Manager, Veyance Belting Pty Ltd, Quintessential Equity tenant
“Since QE purchased the property on a long-term sale & leaseback in late 2012, their desire to foster an open line of communication and willingness to engage with us, has well surpassed my expectations of a landlord.
They do what they say they are going to do and they do it on time. Both Russell and Noah are a pleasure to deal with and all our requests have been dealt with in a speedy and professional manner.
As a tenant with a long term commitment to the site, I do feel very comfortable knowing that QE are the type of landlord that will work collaboratively with us.”
Andrew Finemore – Financial Controller, Tycab Australia Pty Ltd, Quintessential Equity tenant
“From the inception of our relationship with Quintessential Equity, transparency and excellent communication resulted in a very smooth and cohesive process when moving into our new tenancy.
Quintessential managed the entire tenancy fit out and delivered on time, providing us with a high quality fit out and stress-free transition into the building.
Although we are leasing a relatively small portion of the office building, the service and attentiveness we receive is second-to-none.
Given the fine example of work that was shown in the delivery of the tenancy and Quintessential’s customer service to date, we are looking forward to a strong tenant-landlord relationship during the tenure of our lease.”
Leanne Young – Business Support Manager, Arup Pty Ltd, Quintessential Equity tenant
“Teradata’s experience working with the team at Quintessential Equity (QE) was very refreshing.
It is never an easy task relocating offices, however, QE provided a seamless and problem free office transition. QE was easy to deal with and did what they said they would do throughout the process.
Their responsiveness and focus on communication ensured Teradata was fully informed throughout the fit out project. QE’s dedicated approach and willingness to collaborate ensured our tight timelines were achieved.”
Kerry Roberts – Office Manager, Teradata
“Working with the team at Quintessential Equity (QE) to deliver the Aurecon fit out at Level 6, 14 Moore Street, Canberra was an experience that exceeded our expectations.
The project timelines that were established to ensure Aurecon was able to relocate into the new premises were extremely tight.
The ability of both Brendon and Noah to provide clear communication, promptly respond to requests and ensuring the tight timeframes were achieved, made the relocation process seamless.
The fit out the QE team produced was of a very high quality and met the exacting standards that Aurecon sets for its facilities. Relocating to 14 Moore Street, Canberra, is proving to be the right decision for Aurecon.
We look forward to strengthening a long term relationship with QE for many years to come.’ Rosie Chapman, Facilities Manager NSW/ACT.”
Rosie Chapman – Facilities Manager NSW/ACT, Aurecon